Cart0
Total:0,00 €
Your shopping cart is empty!


FAQ

Can I use the loops and samples that I purchased in commercial projects

Yes. All the loops and the samples available are royalty free, meaning that you can use them in commercial projects with no extra cost. You can use our sound libraries for the production of original projets of a commercial or non-commercial nature ( music production, film, video game, trailer, multimedia... ). You can sell your projects without having to pay author’s rights. For more information, please consult the Copyright tab here.


What can I find on the Bluezone site

The Bluezone site is easy to use, optimized and offers a system of safe and secure payment. Our online store :

Our online sales boutique offers you all products created by the Bluezone teams. You’ll find the most recent products. The entire site has been designed for simple, fast and efficient navigation, making it easy to find what you want. Products are classified by genre and format, with easy access to your preferred style of music.



What  formats are available

Our samples are multi-format. Simply read the technical characteristics on each product page.


The loops and samples available on this site work with what software and hardware

The loops and samples are available in different formats to allow you to use them in a simple and intuitive way with the latest software and hardware such as: Sonar, Cubase, Nuendo, FL studio, Digital Performer, Magix, Pro-Tools, Ableton, Reason, Logic, Kontakt, Kompakt, Battery, MPC, Roland MC 808, Roland MV 8800, Korg Triton, Maschine, Alesis Fusion and many others.


What is a ZIP file

ZIP is a file format that allows data to be compressed, making it faster to download. A lot of software is available to open this type of file. For example, Winzip or 7-Zip.


How to buy

Making a purchase is extremely simple.

1 - Create an account with the required information. Important: the information must be filled in correctly.

2 – Now surf the site and select the products you want by clicking on the button "Add to Cart". You can choose between "Continue shopping" ( to continue adding items to your order ) and "Checkout" ( to begin the validation process for your order ). Once you have added all the products you want, and you wish to place your order, click on "Checkout".

3 – You now arrive on the screen for validating your purchase. Verify that the order is correct, then simply click on "Confirm Order". Once the order has been finalized, you will receive an e-mail confirming your purchase.

4 – The payment method chosen by Bluezone is Paypal, which is a fully secured method of payment. Paypal is the online payment method preferred by most Internet shoppers, so there is no need to worry.

Bluezone never receives any of your banking data. Once you confirm your purchase order, you will receive a confirmation e-mail and be directed to Paypal, where you can make your secured payment with confidence. Once on the Paypal site you can either pay by credit card or you can log on to your Paypal account.


Please note that you do not need to have a Paypal account to make payments using your bank card : Just click on "Don't have a Paypal account", then follow the instructions.


cb-dont-have-a-paypal-account

5 – Once your payment has been record by Paypal, you will receive an e-mail with your download links. Click on the link to download your files – nothing could be easier! You can also access your download links via your Bluezone customer account.

If you wish to return to the site to make another purchase, simply log in and enjoy your shopping.

Important : Bluezone Corporation is committed to keeping all customer information strictly confidential. We do not give, sell or exchange the information that you provide us when registering on our site.



How do I receive the product that I have purchased

Once you execute your purchase, you will receive a download link in an e-mail sent to the address that you entered when you registered on the site. Please note that certain e-mail service providers ( such as Yahoo, Hotmail, etc. ) may place your e-mails in the Spam folder. You can also access your download links via your Bluezone customer account.

Note on deferred payments

Paypal defers your payment if you do not have a bank card linked to your Paypal account ( or if your card has expired ). In this particular and rare case, we are obliged to wait for Paypal to validate the transaction ( 8 to 10 business days ). We will not be able to validate your download link until we have received your payment.

 

I have not received the download links

Don’t worry! Our system automatically sends out an email with the download link each time you place a purchase order. It can happen that certain email providers (such as Yahoo, Hotmail, etc.) place these emails in your spam folder. Please remember to check that emails coming from Bluezone Corporation are not classified as “spam” and make sure they have not landed in the spam folder.

You can also access your download links via your Bluezone customer account:

If you are not able to access your emails, you can also use your Bluezone Corporation customer account in order to download your sound libraries. In order to do this, log into your Bluezone account (here) and go to the section “My orders”. You can then access all the orders that you have placed and download your purchases by clicking on the download link.

Please ensure not to make a deferred payment, because Paypal will then block your payment for up to 8 or 10 days. In this case, your payment stays blocked and will not be transferred to us by Paypal. In order to prevent fraud, our system will not validate your download links as long as the payment has not been carried out.


My download links have been marked as “cancelled” and are no longer available

The links will stay active for 7 days after the first successful download. After this time period, the links are automatically deactivated in order to prevent someone else to access your downloads. If you need to reactivate your links due to a technical problem (data loss, etc.) please do not hesitate to contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Please note: Our system automatically detects if your downloads have been done correctly and the download links will stay active as long as the operation has not been carried out successfully.


Is payment secure :

Yes. We place a great deal of importance on security. Payments are handled in a secured manner by Paypal.